Gateway Business Communications designs and delivers technology-enabled business solutions that help organisations to communicate without boundaries and transform the way they do business by utilizing technology enabled operational efficiencies that reduce the bottom line. Gateway Business Communications also provides a complete range of services by leveraging our IT & T business expertise and strategic alliances with leading technology providers such as Telstra, Mitel, Lg-Nortel, and Brightpoint.

Transforming your communication business to compete in the 21st century is a significant challenge. It requires careful assessment and planning, and an incremental approach that helps you minimise the impact on your existing operations and on your customers. Gateway Business Communications gives you a professional assessment of the potential of Telstra's next-generation networks and whole of business solutions to transform your company. We can help you understand the potential benefits and risks, analyse your options for transformation, and create roadmaps and business cases in line with your company's strategy.

These services have three main components:

Business and technology audit

The first step is to develop a complete understanding of your business
needs, and your existing infrastructure, in order to identify your optimum
communication requirements. We work with you to assess your architectural,
process and system requirements, the needs of your market and your business
aims. This gives you a clear view of the scope of your next-generation
network transformation and your readiness for the change required.

Transformation roadmap

The next step is to create a roadmap that brings together the existing costs of your business, the cost of transformation, the revenue opportunities created by capturing all your calls within Telstra networks, and an evaluation of the net benefits. We help you build a detailed model of your business as a Telstra next-generation communications provider.

Feasibility and specification studies

Finally, you need to bring it all together in order to make the right
business decision to undergo a network transformation and remove current
communications boundaries. We help you make this decision by taking into
account markets, products, services, infrastructures, systems, your
organisation and its processes, and investment and financials. The resulting
studies provide clear guidance on what you're aiming to achieve, how you
might achieve it, and what the likely costs and benefits will be.

Once you have become a customer of Gateway Business Communications we will
proactively keep in touch with you and periodically evaluate your IT & T
infrastructure, pricing plans and provide you with free advice, as the only
way we grow our business is by your testimonial and word of mouth
recommendation.